Privacy policy

This Privacy Policy explains how SADA collects, uses, and safeguards your information when you visit our website or interact with our services. By browsing or purchasing from SADA, you agree to the practices outlined in this policy.

Data We Gather

a) Personal Information

We collect details you voluntarily share with us—such as when you place an order, create an account, sign up for drop alerts via email, or WhatsApp, or contact customer support. This may include:

● Full name

● Delivery and billing addresses

● Contact details (email and phone number)

● Payment details necessary to complete transactions

Note: Payment card details are processed directly through secure payment gateway partners and are never stored on our servers.

b) Technical & Usage Data

When you browse our site, we automatically collect non-identifiable information about your device and activity. This includes your IP address, browser type, device information, and how you navigate the site (collected through cookies and standard web analytics).

How We Use Your Details

a) Order Processing & Communication

● Fulfilling and shipping your orders.

● Providing updates on order status and customer service support.

● Sending promotional offers, new collection announcements, and newsletters (you can opt out at any time via the unsubscribe link in our emails).

b) Enhancing Site Performance

● Analyzing traffic and user behavior to refine our website experience, troubleshoot technical issues, and improve platform functionality.

Information Sharing & Disclosure

a) Trusted Service Partners

We work with third-party logistics, payment processors, and technical service providers to operate our platform. These partners are granted access only to the data required to perform their services and are legally bound to keep your details confidential.

b) Legal Obligations

We may disclose personal information if required by law, regulation, or legal proceedings to comply with official authority requests.

Data Protection & Security

We implement security measures designed to protect your personal information against unauthorized access, alteration, or disclosure. While no digital platform or internet transmission can be guaranteed 100% secure, we continuously work to uphold high standards of data safety.

Third-Party Links & Analytics

Our site may track generalized, non-personal data (such as overall site visits and sales trends) to help us understand customer interest. This aggregated data contains no personally identifiable details.

Policy Updates & Contact

We reserve the right to update this Privacy Policy as our services evolve. Any adjustments will take effect immediately upon being posted on this page.

For any questions, requests regarding your data, or to unsubscribe from marketing communications, please contact us at:

● Email: sales@sadaretail.com

● Phone: +92 310 4454977